PREORDER OUR NEW DROP 💫 RECEIVE YOURS FIRST!

Menu
0

PREORDER OUR NEW DROP 💫 RECEIVE YOURS FIRST!

    0

    Your Cart is Empty

    DELIVERY

     

    ORDER PROCESSING & DELIVERY TIMEFRAMES
    • All online orders will be processed and despatched within 3 business days. Orders are shipped Monday - Friday from Wellington, New Zealand.
    • You will receive a shipping confirmation email with the tracking details once your order is on its way to you.
    • If your order is urgent for a special occasion please let us know and we will do our best to get it to you in time.
    • Please note that during busy promotional periods we may not be able to meet the above processing timeframes. Please allow an additional 1-2 days for order processing before you receive your shipping confirmation.
    Click & Collect
    • By choosing Click and Collect at checkout when ordering online, you can pick up your purchase from the Wilson Trollope Wellington store within 1-2 business days. You will be notified via email you as soon as it is ready for collection.
    • If you need to arrange an urgent pick-up, please contact us at hello@wilsontrollope.com
    • We will keep your order for 7 days from the time we first contact you to let you know that your order is ready for collection. If you are unable to collect from us within this time frame please let us know as soon as possible.
    • Please note not all items are available for in-store pick up. If you would like to click and collect an item but are not given the option at checkout, please email hello@wilsontrollope.com 

     

    Location Carrier Time frame Cost

    Within New Zealand

    		 NZ Post Courier 1 - 3 working days (usually overnight)

    Free shipping for orders $150 and over

    $9.99 shipping on orders under $150
    Click and Collect Pick Up
    1 - 3 working days    		 Free for every order
    Australia DHL 3 - 10 working days $40.00
    Rest of world DHL 3 - 10 working days $60.00

     

    NEW ZEALAND DELIVERY - NZ POST COURIER
    • Once despatched, delivery to towns and cities within New Zealand generally will be the following working day 
    • We can deliver to physical addresses, including rural addresses, however not to a PO Box 
    • Track and trace facility offered for the status of your parcel from pick up to delivery - track your parcelhere
    INTERNATIONAL DELIVERY - DHL
    • International DHL courier delivery to main city international destinations in 3-10 days
    • We can deliver to physical addresses only, not to a PO Box
    • Track and trace facility offered for the status of your parcel from pick up to delivery - track your parcel here
    • Wilson Trollope are not responsible for custom duties charges. For further information please contact your local customs or post service. Payment of these levies may be necessary to release your order from customs on arrival.
    • Estimated delivery times are to be used as a guide only – delays caused by the customs clearance processes are out of our control 

    If you have any questions about shipping please contact us hello@wilsontrollope.com
    SIZE GUIDE
    WILSON TROLLOPE SIZE CHART
    Body measurements of Wilson Trollope sizes*
       Size    Bust (cm) Waist (cm) Hips (cm)
    6 78 65 92
    8 83 70 97
    10 88 75 102
    12 93 80 107
    14 98 85 112
    16 103 90 117
    18 108 95 122
    *To take your measurements, please see our instructions below
    INTERNATIONAL SIZE CHART
    Comparison of Wilson Trollope sizes with international sizes
    Wilson Trollope     6          8         10       12      14  
    Aus/UK 6 8 10 12 14
    USA 2 4 6 8 10
    EU 32 34 36 38 40
    Japan 5  7  9 11 13 
    HOW TO MEASURE YOUR BODY

    There are three body measurement points that you need to know to ensure a great fit – bust, waist, and hips.

    When taking your body measurements, wear the undergarments you normally wear for the most accurate results. Use a flexible tape measure, or a piece of string and ruler, and hold it around each body point so it is comfortably snug.  If the tape is cutting into your flesh, it is too tight.

    To ensure an accurate measurement around your body, keep the measuring tape as level as possible from front to back. We recommend measuring yourself in front of a mirror so you can check this from a side view. If you can, get a friend to help you to ensure the most accurate measurements.


    Bust: Wrap the measuring tape around your back and where the tape meets across the fullest point of your bust is your bust measurement.  

    Waist: Wrap the measuring tape around your natural waist, the slimmest part of your torso, pulling the ends to the front. Where they meet is your waist measurement.

    Hips: Wrap the measuring tape around the widest part of your bottom – this is usually low down towards your thighs. As with your bust and waist measurements, where the tape meets is your hip measurement.

    Length: To measure the length of individual garments against your body it is best to measure down the centre of your back. To do this, start the measuring tape at either the base of your neck for dresses and tops, or at your waist for skirts. Measure down your body to the measurement listed in the garment description. This will show you where the garment comes to on you. When you are measuring for length, remember to make sure you are standing completely upright – it is best to have someone help you with this. Alternatively, compare the measurement with the length of a garment you already have.

    If you have any questions, please don’t hesitate to contact Annabelle – annabelle@wilsontrollope.com, she is here to help.